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Access denied! Na na na NA na!

So, a week ago, I had my first MRI. I operated under the assumption that the hospital's outpatient MRI staff would forward the results to my doctor, and that my doctor would call me to tell me if there was anything wrong. But it's been a week, so I got curious.

One of the advantages (minor, I'll grant you) of getting an MRI where I work is that I know how to look me up in the system. Golly, there's my medical record! And wouldja look? I had an MRI last week. Let's see if the results are posted! Gosh, they are! Hey, I have a meniscal tear in my left knee, just like my orthopedist thought it could be! Hmm...

With that knowledge in hand (literally, because I printed it), I calld my orthopod's office. I took the lesser of the evil electronic choices in their IVR system and got an operator. I explained that I'd seen the doctor last week, gotten an MRI, and was wondering if the doctor had the results. The conversation went something like this:

"You have to make an appointment."
"I do?"
"The doctor will need to discuss the results with you. You need an appointment."
*mental shrug* "Okay, give my call to the people who make appointments."

I expect this is part of this office's cunning plan to extract as much money out of my insurance company as possible. After all, if they don't see me, they can't charge for a visit. It's more cost effective for them to be able to get $ from my coverage than to simply say, "Yeah, we've seen the report. You need surgery. We recommend Doctor So-and-So...he's a good surgeon." 'cuz that's what this visit is going to be. Remember, I had the results in hand. I have no proof that they do...it could be that the smartest thing to do (in case they don't have the results) is to bring them with me so I can prevent one appointment from turning into two.

Guess I won't be trying out for professional sports any time soon. Unless, of course, it's professional eating. *grin*


Aug. 17th, 2005 09:25 am (UTC)
Bill Clinton.


Oh, I didn't believe that it was uncommon. I even don't have a problem with there being a reason for it, and I'm happier if it's a legitimate reason. Would it have been so hard for them to be able to explain what that reason was? I wasn't even given a chance to get my question ("Did you get my MRI record?") answered.
Aug. 17th, 2005 11:55 pm (UTC)

Interesting. With my GP, I can not only find out if they got my results, in most cases he has already written a post-it note about it that I can get read out to me over the phone; at least when it's simple like "everything was normal on the blood test" (sometimes the note just says "you have to come in to discuss this", though).

(Even though my current GP is male - and I've been going to him for about a decade now - I think I've actually been to more female GPs than male.)